01
Choose your place.
Explore destinations, photos, amenities and capacity to find the right property for your group.
Browse our stays →
YOUR STAY WITH WELHOME
Your escape starts here.
By your side, at every step.
YOUR STAY WITH WELHOME
From the first idea
to the last morning.
Find your place, prepare for arrival and enjoy your stay. We are here at every step.
02
Your trip takes shape.
Enter your dates and guest count, review the price and conditions, then confirm your booking. Keep the information sent to you.
Explore destinations →03
Prepare for arrival.
Follow the instructions you receive to complete your registration. Tell our team about any special requirements or service requests.
Explore services →04
You have arrived.
Use your boarding pass for arrival and stay information. Your Welhome contact can help with questions about the property.
Contact Welhome →05
Until next time.
Follow the departure instructions for your property. Share your feedback with our team to help us prepare future stays.
Get in touch →
YOUR TRAVEL COMPANION
Your boarding pass,
always at hand.
Your personal boarding pass becomes available once your booking is confirmed and your registration is complete.
Keep the personal link sent to you for your stay information. Access instructions are provided according to your booking arrangements.
Need help finding your link? →USEFUL QUESTIONS
Prepare your stay.
How do I book a Welhome Travel property?
Choose a property, dates and guest count. The Smily calendar shows availability, prices and conditions to review before confirming.
When can I access my boarding pass?
Your booking must be confirmed and your registration completed. Then use the personal link sent for your stay.
What if I cannot find my boarding pass?
Check the messages received after booking, including spam. Contact our team with the property name and stay dates if you cannot find the link.
Where are the address and arrival instructions?
Practical details are provided for your booking and in your boarding pass. Read them before travelling; the location shown on the property page does not replace access instructions.
Can I check in early or check out late?
Ask our team before your stay. This depends on property availability and arrangements. Wait for confirmation and any applicable charges before changing your arrival plans.
Are linen, towels and amenities included?
Facilities and services vary by property. Read Amenities and conditions on the property page and your booking details. Ask our team if anything is unclear.
Are pets welcome?
Rules vary by property. Check the listing conditions and make your request before booking; do not assume pets are accepted.
Is a security deposit required?
The amount and arrangements depend on the property. Check the booking conditions and summary. Our team can clarify the arrangements for your stay.
How can I change or cancel a booking?
Review your booking conditions and contact the person indicated in your confirmation. If you booked through a partner platform, also follow its change or cancellation process.
Can I arrange activities or additional services?
Tell us your plans before arrival, including activities, meals, transfers or specific needs. Options and prices depend on the destination and available providers. Services are confirmed separately.
Who can I contact during my stay?
Use the contact details provided for your stay or call the guest line on +33 6 84 05 08 48. Include the property name, your name and the details of your enquiry.
How can I leave a review after my stay?
Use the review invitation received after your stay or the platform where you booked. You can also share feedback directly with our team.
IT STARTS WITH AN IDEA
Where will you
go next?
Tell us about your dates and the stay you have in mind.
Let’s plan your trip ↗